Contact Us

Please note:
Due to increased volume and the impact of COVID-19, we are experiencing delays in shipping, your order may take longer than usual to arrive and we are working diligently to get them to you as quickly as possible. Thank you for your patience as we fulfill orders as quickly and safely as possible and apologize for any inconvenience.

*Please include your order number, ship to name, a description of the item you had ordered, and any additional information associated with your request (i.e. Updated address, cancellation/ return reason, etc.). This will help us process your request as quickly as possible. 


Jellybuddy Info
We offer email/FB Messenger customer service only. If you have any questions or issues, please send us a mail or drop a DM via FB we will reply within 48 business Hrs. 
(We'll get back within 48 hours max, All day of the week.)
Address: 26 Huangcun N Rd, Tianhe District, Guangzhou, Guangdong Province



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